Meredith Technology Help Desk:Provides support for students, faculty, and staff. The help desk is located in the back of the campus in the Noel Annex building. The Help Desk provides the following support.
• 1st & 2nd level support for software
• Software Installation for Meredith Faculty/Staff
• Hardware repair for Meredith owned equipment
• Route 3rd level support to appropriate personnel
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Saturday On-Call Support: On-call hours will be provided on Saturdays with campus wide problems receiving immediate attention. Individual computer problems will be addressed during regular help desk hours.
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Special Events: Special weekend events that need technical assistance will require two weeks notice. Support will be provided as resources are available. Contact the help desk.
Meredith Technology Desktop Support:Provides support for faculty, and staff as well as secondary support for students who visit the help desk. Desktop Support personal are located in the Noel Annex Building.
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Desktop Support Specialists (DSS) will provide 2nd level hardware and software (OS) support for employees at Meredith College. View a list of supported Hardware and Software.
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Desktop Support Services will provide support for open and department computer labs located on the campus. For locations and hours visit Meredith Computer Labs.
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Contact the help desk(919) 760-2323to report desktop, laptop, or computer lab issues.
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Contact Security (919) 760-8888 for computer lab access issues.
